Woven for Digital Subscriptions

Turn engaged users into paying, loyal subscribers

Proactive AI agents to engage users across every high-stakes moment, converting free users into paid subscribers, driving deeper feature adoption, and saving cancellations before they happen.

Proven Performance

Demonstrated impact across the subscription lifecycle

Woven drives measurable, compound lift at every stage of the subscriber journey, from early onboarding setup to high-stakes cancellation save flows.

80%
Increase in abandoned onboarding recovery
Proactively helping users overcome setup friction, discover premium features, and find value early in their trial.
2.5x
Lift in cancelled subscription recovery
Turning cancellation intents into tailored, value-driven save conversations with downgrades and targeted retention offers.
18%
Lift in free-to-paid conversion
Surfacing specific paid features and templates that directly align with individual user goals at high-intent moments.

How It Works

How Woven Transforms Customer Engagement for Digital Subscriptions

Convert free users into paid subscribers

Free users churn quietly when the value of paid isn't clear. Woven engages users at the right moment, surfaces the specific paid feature that maps to their goals, and turns interest into a started trial.

WTo: customer.emailSubject: Unlock your full potential on SyncSpace ProScheduled 9:00 AM

Hi customer.first_name,

I noticed your trial of SyncSpace Pro is ending in customer.trial_days_remaining days. You've been highly active using our customer.most_used_feature feature, but you haven't had a chance to invite your team yet.

Generative Block

Recommend specific premium features based on customer.most_used_feature and suggest a tailored trial extension or discount to convert them to paid.

Are you still interested in upgrading, or would you like to explore our other plan options?

Drive deeper engagement and feature adoption

The best subscriptions are the ones users keep coming back to. Woven engages users when activity dips, learns what's missing, and points them to the feature, content, or habit that gets them re-engaged.

Weekly ReportEngagement Drivers & Feature Adoption

Mar 15 – 22342 convos analyzed

Top Theme“Feature discovery gap”

48%of trial users

Unaware of Slack integration
Struggling with team invite flow
Looking for template library

4-Week Trend+22%

Key Insight

Trial users who invite at least 1 team member within 3 days have a 4.2x higher conversion rate, but 52% of users don't find the invite button.

Save cancellations and win back lapsed users

Cancellations and lapsed users carry the clearest signals about what's missing in your product. Woven turns each cancellation into a real conversation, saving the ones that can be saved, and feeding the rest back as product insight.

Agent Process

1Identify churn risk
2Query usage history
3Match retention offer
4Formulate save proposal

Generated Response

“Hi Julian, I completely understand, SyncSpace Pro can feel like overkill if you just need freelance client tracking. We can actually downgrade you to our **Solo tier ($12/mo)** right now and keep your Client Guest Portal active. Would you like me to make that change for you?”

Downgrade planSync to Stripe

Built for the scale and security bar of modern digital products

Woven was built from the ground up for digital subscription businesses, with the security, brand controls, and data privacy required to engage millions of users at scale.

Enterprise Ready

Compliance-Grade Infrastructure
SOC 2 Type II compliance, comprehensive audit trails, single sign-on (SSO), and granular role-based access controls to keep your data secure.
PII Redaction by Default
Payment details, account credentials, and personal data automatically detected and redacted at the edge, ensuring sensitive data stays securely in your systems of record.
Brand-Safe Guardrails
Robust controls and strict playbook boundaries keep every AI interaction on-brand and within your product, pricing, and lifecycle guidelines.

Integrations